Support Request

You can transfer configuration details of you verinice installation via this form to verinice.SUPPORT to make our work more efficient. Please note that SerNet's verinice.SUPPORT is only available with a valid support contract. Please contact our sales team via mail or contact form for more information.

Contact

Name*

Company / Organisation*

Mail Address*

Phone Number

Data

Type of Request*

Are you using verinice?

Your verinice

Operating Mode

Client OS

OS version

Your message*

Logfiles

Client Logfiles

Please upload these logfiles:

%USERPROFILE%\verinice\workspace\log\verinice-client.log
%USERPROFILE%\verinice\workspace\.metadata\.log
%USERPROFILE%\verinice\workspace\log\verinice-report.log

Server Logfile

Please upload the file /usr/share/tomcat[6]/logs/verinice-server.log

Config File

Has the file SNCA.xml been modified?

SNCA

If the file SNCA.xml has been modified, please attach it here.

Additional file(s)

Send additional file(s) to the verinice.TEAM.

please do the math:

data protection*

I agree that my data from the contact form may be collected and processed to answer my request. I can revoke this consent at any time by sending an e-mail to datenschutz@sernet.de. Further Information can be found in the privacy policy.

Don't fill this field!

Send your request directly to the verinice support

We are here for you!