Support Request

Send your request directly to the verinice support

You can transfer configuration details of you verinice installation via this form to verinice.SUPPORT to make our work more efficient. Please note that SerNet's verinice.SUPPORT is only available with a valid support contract. Please contact our sales team via mail or contact form for more information.

Please upload these logfiles:
  • %USERPROFILE%\verinice\workspace\log\verinice-client.log
  • %USERPROFILE%\verinice\workspace\.metadata\.log
  • %USERPROFILE%\verinice\workspace\log\verinice-report.log
Please upload the file /usr/share/tomcat[6]/logs/verinice-server.log
Config File
If the file SNCA.xml has been modified, please attach it here.
Send additional file(s) to the verinice.TEAM.
Deutsch English Lingua italiana Český jazyk
Contact us

We are here for you!

Our sales team will be happy to help you with any questions you may have about SerNet's verinice products and services - personally and tailored to your individual interests.

You can reach us directly by phone at +49 551 370000-0.
Send us an email at

* mandatory fields
© SerNet GmbH, 2024