Get in touch with the verinice support

You need support with your verinice Our support team is available to help you in the best possible way. We solve your questions and concerns quickly and efficiently.

You already have a support contract with SerNet GmbH? 

• Telephone support: Call us directly at +49 551 370000-0.
• Email support: Write us an email and our support team will get back to you as soon as possible.
• Support form: Fill out the support form below to describe your problem in detail. 

You are a new customer or do not yet have a support contract.

• Support budgets via the verinice.SHOP are the fastest way to get support within a few hours.
• Support contracts via verinice sales about our flexible support contracts, which are tailored specifically to your needs.

You use verinice as SaaS?
Check the status of the servers. We will inform you in good time about planned maintenance windows and possible downtimes to ensure smooth use.

Do you need functional ISMS support for verinice?
Find the right contact in the verinice partner network. Feel free to contact our partner management team if you have any questions!

You want to exchange ideas about verinice?
The verinice team maintains the verinice.forum for the verinice community. The forum is the place for your questions and findings, for exchange and knowledge transfer. Here you have direct contact to users and developers.