Support Request

Send your request directly to the verinice support

You can transfer configuration details of you verinice installation via this form to verinice.SUPPORT to make our work more efficient. Please note that SerNet's verinice.SUPPORT is only available with a valid support contract. Please contact our sales team via mail or contact form for more information.

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Data
Logfiles
Please upload these logfiles:
  • %USERPROFILE%\verinice\workspace\log\verinice-client.log
  • %USERPROFILE%\verinice\workspace\.metadata\.log
  • %USERPROFILE%\verinice\workspace\log\verinice-report.log
Please upload the file /usr/share/tomcat[6]/logs/verinice-server.log
Config File
If the file SNCA.xml has been modified, please attach it here.
More
Send additional file(s) to the verinice.TEAM.
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